With Sky on OpenReach I’d pay £29 (£37 after 18 months) for 60 Mbps and £39 (£49 after 18 months) for 100 Mbps. Switching Virgin to Openreach. There is an access panel in the ceiling for pipes and cables. In our living room, we have a open reach bt box and a master microfilter was connected to it through which sky router was connected. How do I get my OpenReach landline to connect to my new virgin media hub. This. Virgin Media/O2 merger gets the green light. At least 30Mbps download speeds in every room or £100 one-off credit. Openreach master socket nte5c vdsl mk4 new2019 clear cams backbox 7 00 picclick uk. When I searched for my postcode online it showed that there's VM in the house, but I can't seem to find an MV wall socket. It’s designed to give you a clear understanding of how the wiring should be setup in order to get the most out of your internet connection. Ca. As a result, there won't usually be any existing copper network in place, so you'll be limited in the choice of broadband provider you can. I’ve ordered Vodafone Superfast 2 broadband and will receive the WiFi hub tomorrow. On the one hand Virgin Media ’s DOCSIS (EuroDOCSIS) based Hybrid Fibre Coax (HFC) and “ full fibre ” FTTP network is expanding its reach to around 60% of UK premises (16-17 million. Careers at Openreach. Cue several months of waiting. The Bt Openreach Master Socket 5c Wiring Diagram is a crucial piece of information for those who are setting up a broadband service in the UK. Access the test socket and home wiring terminations without using a screwdriver. Openreach’s Full Fibre broadband still has a long way to go in terms of rollout, however, with more limited. If you haven’t heard of Openreach you won’t be alone. Connecting Hub 3 To Extensions Virgin Media Community 4797660. I know these providers all utilise BT Openreach infrastructure and the Now coverage tool shows my. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. then you can use the. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Their telephone service pre-dates the creation of Openreach & the unbundling. Thanks again - 5134542. With Sky on OpenReach I’d pay £29 (£37 after 18 months) for 60 Mbps and £39 (£49 after 18 months) for 100 Mbps. Anyone can do whatever they like with the BT cables going into their OWN house. Source: As long as you connect the same 2 each end it doesn't matter. I’ve moved into a new build and I have an Openreach box on the wall, I believe is for fibre which I don’t want as I just. Virgin Media are the best option for broadband customers in Yorkshire looking for speed. Sky, like most broadband providers in the UK, uses the Openreach broadband network to provide its services. ). The plan is for it to be switched off at the end of 2025 and for all landline services to be offered digitally. I've lived in this property for the last 1. 1 arrives) The addition channels would make it easier for. Re: Open Reach Master Socket 5c and Full Fibre. Had no issues with old setup. Like the TV cable we have too. EE broadband. Someone over the age 18 (who can approve any work needed) will need to be home for the appointment slot as well as a few hours after, in case you’re the engineer arrives towards the end of the slot. Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. The new fibre phone line is designed to work with the same phones as the old copper line. Virgin Media was the first major internet service provider to offer broadband without a phone line. Options. Extension On Bt Master Socket 5c Connecting Router Avforums. Openreach is a subsidiary of BT that runs the network infrastructure part of the business. Regardless of voice or. UK altnets have now passed a total of 5. The VM's cable for the wall is also male, Hahaha. After trying a few of them, the male (satellite?) sockets fit with the router cables but aren’t helpful aside from that. You can also enter your address to get updates when full fibre (FTTP. This is especially important for any kind of network. TV bundles: Yes. 0 (24 Downstream and 8 Upstream channels) * 4 Gigabit Ethernet LAN Ports. We would like to show you a description here but the site won’t allow us. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. SpeedThis means that the broadband router can be installed at either location and both will need ADSL filters. Options. Previous Router was TP-Link TL-WDR3600 and was used in conjunction with BT Openreach Modem. Customers can opt for a shorter contract of 6 months, but the new phone line installation cost then goes up to £79. Re: No wall socket. Manage Your Account. If you're not part of these plans, or not due to get Ultrafast Full Fibre broadband before 2025, your service. It’s happened to a few people. Broadband ISP and mobile operator Virgin Media and O2 (VMO2) have today published their combined results for Q1 2022, which confirms that their plan to upgrade existing Hybrid Fibre Coax (HFC) network areas with Fibre-to-the-Premises ( FTTP) technology has now begun. With FTTP, you'll connect to the Ethernet socket on the Openreach ONT, so you just need PPPoE (so basically any router). Instead, pushing the tabs on the side of the lower half will prise the front from the socket, exposing the. Options. Options. While it's possible to add inclusive calls. She suggested I get a new faceplate. 99. 2: Seeker. ralph Posts: 572. Like the TV cable we have too. Turn the unit over and slide the cover up and off. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. 8Gbps tier) and more sporadically as part of very limited testing on existing 1Gbps lines. Openreach handles the. Or they'll probably just re-activate the existing BT socket he likely has in the house, then say no need for an engineer lol. Stay. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. . 99). 168. Virgin Media has trialled 100Mbps upload speeds before, both as part of their earliest 2. Openreach would normally use the existing route that your telephone line would take. Cue several months of waiting. * 2 x RJ-11 Telephone Ports. The green light for a UK mega-merger and a notable fibre deal for STL at Openreach top today’s news charts. However, since 2017 it runs as a separate company, although one that’s still a subsidiary of BT group. There are 2 reasons people can't get fibre on the standard network. Just to recap, there are two. 99) and £36. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. fast, Virgin Media, FTTC and ADSL2+ available; SM1 4FR — A newish postcode where only Openreach FTTP is available, so no ADSL/ADSL2+ options; BT23 4NW — An emerging trend with the Fibre First roll-out, Openreach FTTP and FTTC are both available at good speeds, and Virgin Media cable broadband is also available. But they won’t have this market all to themselves as Cityfibre, Openreach, Virgin Media, Hyperoptic, CommunityFibre and others are all playing in the same waters. Copy the colours from what is there to the junction box which you can move back along the wire to a hidden location. Every OpenReach provider says they need to send an engineer to install a BT Socket. Alternatively you could keep your filtered face plate on your master socket and instead of connecting into terminals 2,3 & 5 for your telephone extension. It explains the differences between the old NTE 5A m. Can anyone give me any advice on how to make the connection work? Virgin Media have used the Openreach socket to provide telephone services. For our standard installation, our engineers will: connect an optical network terminator (ONT) within 1m of the nearest 13amp power socket and up to 10m from where the fibre enters the building. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. When the day comes, plug the new router into the master phone socket and turn it on. Meanwhile, our fibre checker will let you know the best broadband option currently available at your address and you can find out more about the ‘ where and when ’ of our national build plans. Modern 4-wire however is the same diameter as 6-wire to allow technicians. 5mn premises with fibre broadband, compared with 7. Up to 3 WiFi Pods if needed. On the phone itself it says “no line” after following all the - 5198550 On a slightly related note does anyone know how flexible Openreach are with regards routing the incoming fibre cable? I don't have any power sockets on the side of the house where traditionally the drop wire is, the current copper cable comes round the side of the house to the back but even then the master socket is on a side of the room without power so I'd have to get them to bring the fibre. Whether you include a landline service in your package is entirely optional. Openreach. How do I get my OpenReach landline to connect to my new virgin media hub. If your old BT line is 10 years old the chances that its going to still be connected back to exchange are likely to be slim. HI, I guess this is the most googled problem for All New Virgin Media subscribers who opted for the Self-Installation Kit, so am thinking it should be included in the form for anyone who wants to get connected to Virgin Media Broadband ONLY deal. Discover Openreach and what we do. 40,000 per week), followed by 5. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Techs don't usually work on a Sunday so it may be Monday or later, you can try calling in after 9am tomorrow and speak to the Preinstall team who may be able to convert to a Manned Quickstart which would shine more light on the situation. Every OpenReach provider says they need to send an engineer to install a BT Socket. So far not a good start. Direct Save Telecom. When you sign up to BT Broadband, you’ll be sent one of three different routers, depending on the type of broadband package you choose. Entertain me; Broadband Deals. Does Virgin Media O2’s potential bid for premier altnet broadband provider CityFibre represent a defensive play or an aggressive broadside against the dominant player BT Openreach?. Wrong. FTTP. mat. This might seem to be a logical acquisition to increase its footprint and build an alternative. How Vodafone Broadband is installed depends on the speeds and plan you get. Best wireless router: At a glance. Once you've chosen a deal, you can click on the button to go through to Sky's website and make your purchase. Erica122. As a result, there won't usually be any existing copper network in place, so you'll be limited in the choice of broadband provider you can. My landlords were using Sky but it has low speed in this area so I am planning to go with Virgin Media's M125 Fibre broadband deal. 24 months. Bt Master Sockets And Face. It looks like a single microduct has been installed from the Virgin Media street cabinet in New Road (), using the Openreach ducts to cross two roads in getting to the footway box in the picture, a total distance of some 193 metres, (the advantages of Virgin Media sharing the ducts are obvious as the civils cost would have been. Receive a visit from an engineer, who will connect your line. A “wayleave” is the written legal consent between the underlying fibre provider (Openreach, Virgin Media, CityFibre) and the landlord of the premises or land you occupy which confirms the right for the fibre provider to install, maintain, adjust, and repair apparatus within the related property and associated boundaries. Brighton is actually right on the nose for the UK Governments Project Gigabit target since due to the widespread availability of DOCSIS 3. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Stream from Virgin Media. The only allowable socker is a 5 amp 3 round pin one. If you want a phone (and broadband) line but don't want to take out a package, you'll most likely have to pay for it. Browse Virgin Media Virgin Media Community. We would like to show you a description here but the site won’t allow us. 50 per month. Virgin Phone Switchover. In an attempt to help people understand the when and if Openreach has also changed its roll-out map to give a better idea of when. 08/05/2017 · firstly connect. It provides two sockets on the rear of the device, one RJ11 and one RJ45. I have a separate VOIP phone so could go for VirginMedia’s options without a landline: £37/month for 54 Mbps and £42/month for 108Mbps. Currently customers supplied by non-copper networks, such as those with Virgin Media broadband, who want to switch between different networks, say from fibre optic to copper or between two different cable providers, need to contact both their existing and new providers. Mark is a professional technology writer, IT. uk. The ONT enables you to get our fibre. So typically they do remove the cable in to the house to fit their own cable, but it's just capped off outside so can be reinstated. NOTE: Openreach aims to cover 4. An engineer will visit your home within the confirmed time slot we’ve given you to install the new line. SSL coax is extremely versatile and can be used in several applications. Find out about our landline upgrade, if you're eligible and how to get one installed within your home here. Rj11 Broadband Connections Diynot Forums. The Bt Openreach Mk4 Socket Wiring Diagram is a diagram that describes how to wire a specific type of socket that is used in BT’s communications networks. In our Broadband Survey, it scored an acceptable 70. Some years ago Openreach did supply 4 port ONTs by default, often with a battery backup, but these. 30/05/2018 · nte5c mk2 replaces nte5a master. They have doubled their build speed year on. Your telephone service from any of the UK Service Providers, other than Virgin. on 07-09-2022 19:28. For more information, select the type of broadband service you're planning to switch to on Sky: Essential Plus Broadband. Install the replacement batteries, being sure to place them the right way. Switching broadband to and from companies other than Virgin Media: Every major provider except Virgin (200+ in total, incl BT, Sky & TalkTalk) is on the BT Openreach network. Customers can opt for a shorter contract of 6 months, but the new phone line installation cost then goes up to £79. The thick white cable goes to the round socket in the other picture i posted at one end and the other is not plugged into anything. First of all, BT Openreach offers a wide range of broadband services to providers, including Fibre to the Home (FTTH), Fibre to the Building (FTTB), and Fibre to the Curb (FTTC). Understanding Bt Openreach Master Socket 5c Wiring DiagramIn today’s world, having a reliable internet connection is a must. All the equipment and cabling up to the main BT socket in your house is BT Openreach property. Forum; Apps. Source: forum. Excludes broadband faults and broadband network outages. These enter my house via an air brick/vent very close to. 99/month for its older and disabled customers who rely on their landline the most. The cost to the company over the seven-year period is approximately £100 per property, or £1. 03-06-2021 01:20 PM. If you run into difficulties or have a question about BT’s products and services, join our community andI have a Master Socket 5C. If you already have a Virgin Media socket installed at your property. Virgin Media O2 has today announced its intention to upgrade its fixed network to full fibre to the premises (FTTP) by 2028, building on its leadership position as the UK’s largest gigabit broadband provider. Openreach is the infrastructure arm of BT, Britain's former state-owned telecoms operator, while Virgin Media has its own fiber optic network and is the sole cable operator on the UK mainland. When you place your order, we'll let you know. BT charges £130 to install a new one, for instance. If you have the router you should have some basic instructions either in a manual or on the box it came in. Openreach Master Socket Nte5c Vdsl Mk4 New2019 Clear Cams Backbox 7 00 Picclick. You can purchase a mobile internet dongle from a number of UK networks. I hav. Vdsl Faceplate Bt Infinity Broadband Sd Up Your Internet. kkayadi • 4 mo. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. This means you will need to make a couple of phone calls. Erica122. 20/03/17 - 22:19 #5. 0 Thanks Reply. the duct and secured to the marker posts at both ends of the crossing. The Hub would need to have an ethernet cable run from this switch to an ethernet port on the Hub. It is the third-largest network provider in the UK, after Openreach and Virgin Media. Sign in . But you will have heard of BT, BT Broadband. £8p/m extra or included with Gig1 or Volt. The change was imposed by Ofcom as a means to foster more. Openreach(part of BT) and Virgin talktalk and all the others use a Openreach physical line IF the physical box there is a cable one, then only virgin media can turn it back on again and use it , it is the wrong technology for any of the others. Openreach cannot legally use any Virgin Media infrastructure, that includes any lines to a property. Ring virgin up, select option, I'm thinking of leaving for another reason. Re: No Virgin media wall socket. In our living room, we have a open reach bt box and a master microfilter was connected to it through which sky router was connected. 1Gb. My Virgin Media App. If you're switching between them, when you sign up for a new deal it's the new supplier's job to notify your existing one and cancel the contract. Slide the battery back-up unit up and forward to release it from the wall. The Telegraph is this weekend reporting that Virgin Media O2 have been in discussions over a potential £3bn bid to acquire CityFibre, the UK's largest largest alt-net with over 2. Virgin Fibre Areas only. Recent upgrades to the Virgin Media network to compete with FTTP have resulted in higher speeds. Seeing as you just had fibre installed (Infinity) you missed a golden opportunity to get it moved as part of the install. It shows the common types of ca. Bt Openreach Telephone Master Socket Mk2 Vdsl Adsl Faceplate Mk4 Backbox 9 00. The purpose of creating Openreach was to allow rival broadband providers and telephone operators fair and equal access to BT's local network. However, if you have an existing Virgin Media connection, they offer a self-install package called QuickStart. The SSL coax is standardised RG6 7mm cable size to fit any F-female connector. No, but the Openreach engineer who installs your BT line will put the box anywhere you want (within reason). you can get a telecom engineer probably from local paper who will move your master socket cheaper than getting openreach but to get an active phone line you are going to need to take out a contract with an ISP. damaged or vandalised green cabinets, including graffiti, or unattended cabinets with open doors. Previously, Openreach was owned by BT. The only problem is if you do want to go back onto the Openreach network in the future you'll need an Openreach engineer visit for which you MAY be charged. Connecting internet for the first time. Sadly no, the virgin network is their own. When I searched for my postcode online it showed that there's VM in the house, but I can't seem to find an MV wall socket. run any external cable needed to reach the nearest suitable fibre entry point. Free Virgin Media Hub 5 Wi-Fi router. 30/05/2018 · nte5c mk2 replaces nte5a master. Often in flats there is just a coax cable coming out of the wall, if you cannot trace one: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. The VLAN thing is required for FTTC/VDSL if using your own router directly to the Openreach socket. It is nearly impossible to speak directly with Openreach. 1%. When it is all up and running, you'll need to tidy up the excess wires, else if you have a problem in the future and an Openreach tech on-site can tell you've been fiddling you'll get a charge! Oh and make sure whatever you use to trim the wires has insulated handles as those wires can carry 50V! 1 Thanks. Virgin Media installation times Virgin Media has its own network, but installation times are similar to Openreach network providers, at approximately 14 days for a new customer. Now includes labelling on top plane – “Master Socket 5C”. LincolnVoda. These Virgin FTTC cable products currently offer speeds ranging from up to 50meg to up to 152meg. When the day comes, plug the new router into the master phone socket and turn it on. Your wiring is then disconnected from the network, and can cause no mischief. survey and audit Openreach equipment affected by your project, protect them while you’re. The RJ11 socket is used for connecting a telephone or broadband connection to the customer's premises and the RJ45 socket is used for connecting. 4GHz + 5GHz) * Download Speed of up to 1 Gbps (ignore this, you won’t ever get that on VM until DOCSIS3. Virgin Media Bundles;. Thank you for your response. UK service provider Virgin Media O2 has called for closer regulatory scrutiny of BT wholesale subsidiary Openreach’s just-announced plans for lower-priced wholesale access to fibre-to-the-premises. I wanted my ONT in an internal cupboard, so I ran flexible conduit (with a draw string) under the floor and through the rear wall where I knew the fibre would be entering. Home Phone. I don't see a Virgin Media Wall Socket anywhere in the house. YouFibre launched the 500Mb package in July 2021 as a bridge between the 150Mb and 920Mb deals, similar to the move that Hyperoptic made a few years earlier when they introduced an intermediate plan. Account - Cable. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. Stay safe online. Some years ago Openreach did supply 4 port ONTs by default, often with a battery backup, but these. Offer: Black Friday: 3 months free + No setup fee (was £35) (Ends 30/11/2023) The major downside to Virgin Media for gamers is that the technology used by the majority of their network is not as reliable as the latest full fibre connections offered by Vodafone, Sky, and Plusnet. 3. This may include running new cables, or disconnecting old extension wiring and powerline adapters. However, although the company. Am I being impatient or should something have happened by now?I, like others above, have a socket that looks like a BT phone socket, only with a Virgin Media logo. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. 2 premises in 64 towns and cities in the UK. Connecting Hub 3 To Extensions Virgin Media Community 4797660. 5 years and always had Virgin Media, so no experience with Openreach ISPs so far. On Site (Developers) Works On Site works to be completed by developer will be highlighted in blue to show the variation to Virgin. Posts: 8. The UK regulator has dealt the pair a £42 million fine for late broadband installations fitted on behalf of rival internet service providers, such as Sky and Virgin Media. You must use a microfilter for every phone socket in your home with any phone or broadband equipment plugged in (including your Hub, phones, answer. Engineer used 'spare pair' of blue cables for 'new' BT line. 99 per month for months4-24 24 month contract. It is a metal-mounted product, which comes combined with two sections that. BT charges £130 to install a new one, for instance. Re: Connecting existing extensions to VOIP phone. Duct laid beneath a carriageway crossing must be a minimum of 450mm depth from the cover of the final surface levelsSo there are your two reasons the infrastructure (a lot of which was installed prior to any duct sharing arrangements anyway) cannot be shared in its current form. I am getting a virgin media self installation kit delvered on Wednesday 9th August as I was informed on Virgin Media site online. route overhead cable underground. Connecting internet for the first time. co. Find out what this means for you. You already know that there is a charge for this service. Cable ISP Virgin Media UK has today announced that they were able to complete their roll-out of a new Fibre-to-the-Premises ( FTTP) broadband network in Swandicote (Derbyshire) “ much faster than would have otherwise been possible ,” which was done by combining three engineering methods in one location. Openreach policy is free FTTP for any development of 20 or more houses, with a sliding scale for developments below that size. When getting a new phone line installed with an Openreach provider (practically any provider that's not Virgin Media), the first step is to contact the provider to book an installation. ensure network is correctly handled during demolition. What is Openreach? However, Virgin Media operates its own network, and it doesn’t share. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. And that's about it. However the kit just arrived and there is no coax socket anywhere in…Plusnet is a brilliant alternative to the bigger names in broadband. 2: Seeker. Virgin Media have their own telephone exchanges at their cable headends. 2 million premises passed (based on last month's statistics). From there, you’ll need to connect the ‘test’ port to an RJ11 cable, which. Solved: We have the quickstart pack but sadly cannot get broadband set up and working. The ONTs being used are the Nokia G-010G-T and an ADTRAN SDX 611Q. Every OpenReach provider says they need to send an engineer to install a BT Socket. The announcement doesn’t tell us. We would like to show you a description here but the site won’t allow us. As I said, they have a logo and trust me, I know the difference between a Virgin media logo and an openreach one. [3] [4] [5] It is sometimes referred to as an "altnet" (alternative network provider), in reference to being an alternative option to Openreach. In my case they did manage to install on first visit and that involved finding existing duct and rerouting to new position. BT no longer charges a 'broadband cease charge'. Account - Cable. Otherwise GBB appears to offer a mix of ADSL, FTTC, FTTP and G. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. It also applies to Cityfibre based FTTP if connecting your own router to their ONT. For more information, select the type of broadband service you're planning to switch to on Virgin Media: Broadband Plans. Previous. Openreach has just launched a revised. 1 ACCEPTED SOLUTION. Not only does the BT Openreach Mk4 Socket Wiring Diagram provide detailed instructions, but it also includes safety tips and other helpful information to prevent costly mistakes. We would like to show you a description here but the site won’t allow us. FTTC works in a similar way to LLU broadband, the main difference is that as you say it goes via a tunnel on Openreach fibre to the nearest headend and it is there that it gets transferred onto the. You should have around 50V DC across those. Which was great as that is in a better location than my master Socket was. Cable ISP Virgin Media has announced that, for the first time, they’ve officially expanded the coverage of their Fibre-to-the-Premises ( FTTP) based ultrafast broadband and TV network to a further 2,000 premises in Pontyclun (South Wales) by using Openreach ’s ( BT) existing cable ducts. Volt. CrimsonLiar. No, you can keep using the same phone you’ve always used. 2Gbps and 1. However I cannot confirm if it is the same building. Blistering internet - like night and day. Step 2: Order your Sky Broadband service. Available with M50 broadband or faster. A month ago we booked through our phone and broadband provider, John Lewis Broadband, for a BT Openreach engineer to move our master socket because the room where the master socket currently sits is being changed to a bathroom. A big challenge for Virgin Media O2 is that BT’s networking division Openreach has rapidly accelerated its fibre build, moving much faster than most companies and analysts anticipated. 1Gb. Account - Mobile. From my understanding from working with competing brands, the line rental charge was for the use of open reach/bt lines which was a charge that Virgin media passed over to their customers. Depending on the provider and package you choose, you might be able to avoid paying for line installation. At present both Openreach ( BT) and Virgin Media (Liberty Global) are engaged in a significant expansion and upgrade of their respective broadband networks. 09/03/2022 · openreach mk4 vdsl plate with nte5c mk2 socket. 1 via Virgin Media some 85. No Virgin Media have their own network which is separate to Openreach`s. The Virgin one is easy to trace as goes directly to the other side of the wall. With BT Fibre Broadband (Infinity) There is a cost for Installation it is £59. Produced by Openreach. As I also mentioned, there are WiFi networks within range. The funds will go into your account and offset future bills – you won't receive a lump sum of cash. LincolnVoda. Manage Your Account. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Turns out, the house only has an Openreach master socket and because it's a rental we can't get an engineer in to install a Virgin one. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. As I said, they have a logo and trust me, I know the difference between a Virgin media logo and an openreach one. The new process would also allow seamless switching between physically separate networks, such as from Openreach to Virgin Media, Hyperoptic or CityFibre, allowing consumers to take advantage of. Openreach and VM use different cable and they can be used at the same time. Tell them its too expensive. 18-03-2023 13:12 - edited 18-03-2023 13:13. 0. This coaxial cable offers more resilience to interference than a standard phone line so it is possible to run faster services over this. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. Specifically impressive in a world where almost every data-transfer speed claim. Your device IP. Follow the instructions on screen to finish your setup. Excludes broadband faults and broadband network outages. The appointment can be as soon as possible. 6mn passed by Openreach and about 2mn by Virgin Media O2. If you have the outside box then getting one inside shouldn't. Subsequently the sockets are both right next to each other. The second is to leave your BT infinity master socket where it is. Customers can also get in touch via Live Chat or by filling out a web form on the complaint section on Virgin Media’s website. Installation can take up to four hours – our engineers will test your service to make sure you’re connected. The diagram provides a detailed overview of the physical layout of each component within the socket and how it all connects together. Check that the Hub is switched on and the lights are steady blue. Openreach introduced these in 2016 and in 2019 it became possible to upgrade them to handle 512 ports (we don’t have any good pictures of the latter). What options are out there other than Virgin Media that do not use Openreach network? I just checked on their website using my postcode and their "services aren’t currently available in your area". Then just connect your various devices to the dongle. Fibre: Yes. But as you can see, there are other options from other providers as well. You’ll need an adapter to get your fibre landline service up and running. NOTE: Openreach aims to cover 4. From there, you’ll need to connect the ‘test’ port to an RJ11 cable, which. I did this and both worked OK. Accept. Openreach would normally use the existing route that your telephone line would take. 99 for Infinity 1 or £29.